DatCom Blog

VoIP and Other Business Phone Options

VoIP and Other Business Phone Options

Telephones have been around for so long that nobody alive today lived in a time where they weren’t in use. While the general use for the telephone has remained the same, the major difference between older telephone systems and many of the telephone platforms available today is how they are deployed. Businesses have more options for telephone services today than they have ever had before, and with so many options at your disposal, we’re happy to help you weed out the right one for you.

Selecting the Right Type of Phone
It might be tempting to discredit the importance of telephony for your organization, but you should resist this notion. Businesses still rely on the phone to communicate both internally and externally, and eliminating it can create a situation where your clients have one less way of getting in contact with you. Therefore, the importance of the telephone in the office cannot be understated, as your reputation with your patrons hangs in the balance. As you can imagine, there are several different kinds of phones out there, each with their own pros and cons. It’s up to your organization to determine which solution best suits your needs.

For a long time, the landline was the only kind of telephone solution for businesses. This utilizes the connections provided by a telephone company which consisted of private branch exchange (PBX) hardware in the office. This would give businesses the option to create extensions for employee and office, as well as opportunities for other services like call transferring and directories. Even though these are so familiar, many organizations are ditching landlines in favor of other solutions that are more flexible and efficient. It just so happens that the Internet and all its developments are much better at accommodating the needs of businesses, including new telephone solutions.

Virtual Phones
A virtual phone system can be considered a middle ground between the traditional form of telephony and a Voice over IP system. Incoming calls can be processed through a traditional telephony method, and they are then forwarded to the right employee through a VoIP system. This gives a business with both in-house employees and remote workers the opportunity to unify their communications. Additional features can also be added in for a more dynamic solution.

Voice over Internet Protocol
Voice over IP is a system that aims to cut out the need for traditional telephone solutions entirely. VoIP fully utilizes the Internet connection of your organization’s office to fulfill all of its telephony needs. The right solution can give your business all it needs to be functional on any device from a desktop to a mobile device. There are some different ways to use VoIP, so you’ll want to make sure you select the right method out of the gate to get the best return on your investment.

  • An in-house VoIP system will be an expensive up-front cost, as the equipment needed to host the system can be quite taxing on any normal budget. There will also be a monthly fee for the components needed to make calls, and any maintenance the solution requires must be administered by your in-house staff. The benefit to all of this is that you’ll have complete and total control over your business’ telephone system--something that no other solution can offer.
  • A cloud-hosted VoIP system means that everything is taken care of so your organization can instead focus on remaining productive with your time. This means that there is no need to buy hardware or maintain it on your end. In the event your phone system goes down, the provider is the one responsible--not you--meaning that you’ll be somewhat reliant on others, but the productivity spike can mean all the difference. In the event your Internet goes down, you’ll also be left without service, but again, this isn’t something that’s directly yours to influence.

It’s easy to see why VoIP is such a great solution, but is it right for you? Find out by giving us a call at 903-842-2220.

How You Can Get Microsoft Office Certified
SMB Human Resources and Payroll Find a Home in the...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Thursday, February 21 2019

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Technology Best Practices Privacy Cloud Business Computing Network Security Google User Tips Hosted Solutions Hackers Microsoft Tech Term Mobile Devices Malware Backup Internet Business Software Communications Productivity Hardware Data Backup Data Innovation Smartphones VoIP Email Workplace Tips Cloud Computing IT Services Business Continuity Android Data Recovery Small Business Smartphone Computer Managed IT Services Disaster Recovery Ransomware Cybersecurity Communication Router IT Support Windows 10 Alert Law Enforcement Outsourced IT Windows 10 Cybercrime Artificial Intelligence Browser Efficiency Network Chrome Internet of Things Gadgets Mobile Device Office 365 Money Collaboration Computers Password Windows How To Miscellaneous Business Management Server Applications Holiday Telephone Systems Spam Saving Money Social Media Information Wi-Fi Productivity Managed IT Services Facebook Passwords Word Virtualization BDR BYOD Save Money Data Protection Operating System Vulnerability Flexibility Apps Social Engineering Government App Mobility Keyboard Settings Mobile Device Management Avoiding Downtime Quick Tips Encryption Health Connectivity Managed Service Phishing Work/Life Balance Voice over Internet Protocol Private Cloud Office Data Security Microsoft Office Two-factor Authentication Public Cloud Botnet Office Tips Data Breach Update Software as a Service Telephony Unsupported Software Sports Windows 7 Remote Computing CES Managed IT Bandwidth Data Storage Content Management Scam Networking Google Docs Servers OneNote Remote Monitoring Paperless Office Redundancy Employer-Employee Relationship IT Management Automation Comparison Blockchain Identity Theft Data Management Website Legal Infrastructure Machine Learning Google Drive Human Resources Spam Blocking HaaS Virtual Assistant VPN Bring Your Own Device Upgrade IT Plan End of Support Entertainment Business Intelligence Fraud Access Control Telephone System Online Accountants Password Management Security Cameras Root Cause Analysis Business Mangement Thought Leadership Mobile Computing HBO Millennials Company Culture FENG Firewall Virtual Reality Cortana File Sharing Conferencing Risk Management Internet exploMicrosoft Administrator Wearable Technology Wireless Amazon Authentication IT Consultant Proactive IT Cast Multi-Factor Security Users Hybrid Cloud Training Telecommuting NIST Hacker Patch Management Hacking WiFi Gmail Camera Outlook Workforce Digital Signature Managing Stress Shortcuts Skype Worker Commute Travel Google Apps Augmented Reality Emails Software Tips Politics Smart Office Microchip Solid State Drive Flash USB Samsung Battery Amazon Web Services Nanotechnology Leadership Current Events Scalability Trending Information Technology Black Market Remote Work Practices Cryptocurrency Smartwatch Meetings Automobile Recycling Addiction Frequently Asked Questions Net Neutrality PDF Social Start Menu Big Data Workers Remote Worker Search Search Engine Audit Value Education Online Shopping Smart Tech Electronic Medical Records Content Excel Experience Charger Hosted Computing Safe Mode Employee IBM eWaste Cache Warranty How to FCC HVAC Vendor Tools Document Management Wiring Physical Security HIPAA Advertising Bing Computer Fan Sync Computing Infrastructure Evernote Internet Exlporer Audiobook Specifications Printer Tip of the week Cleaning Credit Cards Inventory Knowledge Digital Signage Data loss Apple Supercomputer Video Games Criminal Wireless Internet Recovery Title II Enterprise Content Management Display Downtime Best Practice Save Time Password Manager Devices Unified Threat Management Netflix Budget Staff YouTube Help Desk The Internet of Things History Wireless Charging MSP webinar Hiring/Firing Instant Messaging Wire Mouse Windows 10s Windows Server 2008 Marketing Music Computer Care IT Support Network Congestion Google Search Screen Mirroring iPhone Techology Rootkit Shadow IT Safety Emergency Employer Employee Relationship Compliance Managed Service Provider Two Factor Authentication Wireless Technology Twitter Content Filtering Assessment Computer Accessories Regulation ISP Vendor Management Printers Television Business Owner Webinar Bluetooth Troubleshooting Transportation CrashOverride Books Public Computer IT solutions Loyalty Benefits Worker Hosted Solution SaaS Smart Technology